Question 1

Where are you based, and can we work across time zones?

Accepted Answer

Jamnagar, India. We work async-first with generous overlap for US and EU hours — most clients never wait more than a few hours for a reply.

Question 2

How do we communicate?

Accepted Answer

Email or WhatsApp, your choice. Short async updates as work ships — not meetings.

Question 3

How does pricing work?

Accepted Answer

Free discovery chat, then a fixed quote for the whole job before we start. No hourly billing, and you review everything working before final payment.

Question 4

Who actually does the work?

Accepted Answer

Mehul — the founder. The person you email is the person who builds it. No handoffs, no juniors.

Question 5

What happens after launch?

Accepted Answer

We stay on. Changes are handled through an optional care plan or billed per request — you're never stuck.

Question 6

Is our data safe with AI features?

Accepted Answer

Your AI answers only from your real business data — we ground every agent so it can't invent prices or promises. Your data stays yours.

Joy Plumbing

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